Privacy Policy

Ifyouski (owend by Zoom Travel Ltd) places great importance on the protection of your personal data and carefully ensures compliance with privacy and personal data processing regulations, especially the UK and the European Regulation on the protection of individuals with regard to the processing of personal data and the free movement of such data.

1. When does this charter apply?
• When you fill out the contact request form.
• When you book with us.
• When you communicate with us directly (via email, phone, WhatsApp, social media).

2. What data is collected?
• All information you directly transmit to us, including names, first names, dates of birth, email addresses, postal addresses, gender, phone numbers, payment methods, and reservation history. The group leader must have obtained prior authorization from all group members to transmit this information to us. You can choose not to provide this information, but it may deprive us of providing certain services.
• Information provided during navigation on our website, including characteristics of your operating system, browser, or devices (tablet, mobile phone, computer), your location and IP address, your interactions with the site, and your browsing history (visited pages, keywords used, frequency of visits). These data are collected using cookies; refer to point 4 for more information.

3. How do we use the collected data?
• Ifyouski uses, processes, and stores your data to process your requests and manage our business relationship. We also use them to optimize our services and tools to create a pleasant and more secure environment.
• These data are also used to manage your order, finalize your reservation, and perform after-sales service.
• When finalizing your reservation, your data will be transmitted to our partners (tour operators and/or maritime companies). Generally, your names, first names, date of birth, and specific dietary requirements or special needs will be transmitted only when the reservation is finalized. However, our business partners can use your data only for the execution of requested services, and they are obliged to process them in strict compliance with the applicable law.
• If you have subscribed to our Newsletter, Ifyouski may provide you with information about promotions, important information about holidays, events that may interest you, and updates to our privacy policy or general terms of sale.
• Your data may also be used to improve our website as a whole. We may conduct studies, technical tests (with your data processed anonymously), allowing us to improve the content of our site and customize our services and tools.
• Finally, your data may be used to comply with legislation and judicial decisions. We may provide your data only based on a court decision (administrative or judicial authority, law representative) or to comply with a court decision. In this case, we may also use your data to protect our rights and/or obtain compensation for any damages we may suffer or limit the consequences. Additionally, we may use your data to prevent potential fraud.

4. What is a Cookie? Which cookies are used by Ifyouski?
• Cookies (aside from being delicious biscuits) are files containing a small amount of data, including a unique anonymous identifier. Cookies are sent to your browser by a website and stored on your computer's hard drive. Like many websites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our site, such as displaying a list of items in the contact request.
• We use cookies for the following purposes:
    o Track the user's position on the site (i.e., the current user session).
    o Obtain anonymous information about site usage habits (e.g., with Google Analytics).
    o Allow us to provide parts of our service using a third-party website.
• Can I disable cookies? Generally, yes, but this may affect your user experience. Instructions for doing so vary from one browser to another.

5. How long are your data retained?
• Your payment data are deleted directly after the transaction has taken place.
• Newsletter subscriptions (your name, first name, and email address) are kept as long as you unsubscribe.

6. What are your rights?
• You can ask us at any time to erase, modify, or delete some or all of your data.
• You also have the option to retrieve your data.To exercise these rights, please contact us at the following email address: theteam@ifyouski.com

7. Can your data also travel?
It is possible that your data may be transmitted to some of our partners outside the European Union. If this is the case, we ensure that our partners have the same levels of protection as those in force in the European Union. We make every effort to ensure that these data transfers are as secure as possible.

8. Our guarantees
The security of your personal information is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.